Traditional automation or an AI workflow?
AI is not a superior form of every automation. Deterministic software is usually safer for exact calculations, permissions, routing rules and irreversible actions.
Good deterministic tasks
Validation, copying known fields, scheduled actions and rules with exact outcomes generally do not need generative AI.
Where AI may help
Classification, extraction, summarisation and drafting can benefit when inputs vary and human review is proportionate.
Hybrid design
A strong workflow often surrounds a narrow AI step with deterministic validation, permissions, logging and escalation.